英孚教育職業(yè)發(fā)展部Annie老師將向大家介紹幾條商務(wù)郵件寫作小技巧,幫助您撰寫出出色郵件。
1) K.I.S.S. (Keep it simple, stupid!) – People have lots of emails to read every day. Make sure your emails are easy to understand and have clear actions.
K.I.S.S.原則——盡量簡潔。人們每天要接收大量郵件,所以確保你的郵件簡單易懂和思路清晰。
例如,如果是要求開會,就不需要過多的鋪墊,直接寫明時間、地點等主要因素就夠了。
Meeting Request: Let’s have our weekly meeting on Feb 18th , at 10:30 AM in Meeting room.
@Lisa, could you please take the meeting minutes this time.
@Chris, please buy some snacks and drinks for each person.
訂于2月18日早上10:30在2號會議室開周例會,請Lisa做會議紀(jì)要,請Chris為每個人準(zhǔn)備點心和飲品。
2) Who are you? What do you want– Make sure you introduce yourself clearly and concisely and let the reader know why you are writing to them.
寫英文郵件時,記得介紹自己、說清你想要什么——務(wù)必簡明扼要地自我介紹,使收件人了解郵件的目的。
例如:Jane作為上海區(qū)域經(jīng)理加入了A公司,她整理了客戶資料后給John發(fā)了一封郵件:
Hi John, Hope this mail finds you well. I am Jane, SH regional manager from A; I’m contacting you today regarding our upcoming collaboration.
你好John,見信安好。我是A公司的上海區(qū)域經(jīng)理Jane。這封郵件是關(guān)于接下來雙方合作的事宜。
3) Clear Subject Lines – Ensure that your subject line gives clear direction so the email can be easily identified.
醒目的標(biāo)題。務(wù)必使收件人看完標(biāo)題后一目了然。
范例:市場部員工小美去電視臺采訪,偶遇老同學(xué),順便為公司談了一個合作,她回到辦公室給老板發(fā)郵件,題目是Potential marketing recourse with xx TV的郵件。
有時候,一個標(biāo)題就可以說清楚郵件內(nèi)容,甚至正文都可以免了。